With the surge in popularity of the Internet at the turn of the 21st century, a new sales
channel called the online store began to take over. For the first time, businesses were able to
present and sell their products globally over the Internet. Companies that immediately began
selling online gained clear competitive advantages, lowered their costs and explored new avenues of
customer acquisition and loyalty.
SAP recognized this trend early on and developed the SAP Online Store, an e-selling solution
integrated into SAP R/3. Since the store is fully integrated with the ERP system, information such
as customer, catalog and order data can be stored without redundancies and expensive interfaces.
To our knowledge, SAP's standard support service no longer covers the SAP Online Store.
Contact SAP for definitive information on support services and supported system environments. Sycor
has migrated many stores from the SAP Online Store to the latest store version. In most cases,
customers were able to continue using their existing backend processes, settings and master data
(catalog, users, etc.).
Are you planning to upgrade your SAP store? Don't hesitate to contact us for a free
consultation!
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