SAP E-Commerce

Today, more and more goods are traded digitally over the Internet. B2C as well as B2B scenarios harbor great potential. You too can start selling online with a professional online store based on SAP E-Commerce.

The advantages of a online store based on
SAP E-Commerce:

• Use the Internet as a new sales channel; present and sell your products around the clock
• Reduce your data entry work for orders. Customers create orders themselves.
• Increase data quality thanks to system verifications in the store.
• Accelerate delivery times through direct integration with your ERP or CRM system.

A online store based on SAP E-Commerce seamlessly integrates into your existing SAP system environment and works with your SAP ERP system as well as your SAP CRM system. Details

You can choose between two business scenarios for your SAP E-Commerce online store:

1. Business-to-Consumer (B2C)
Expand your market presence with an online store for end consumers. Potential customers can obtain detailed information about your products and order them directly from your site.

2. Business-to-Business (B2B)
Improve collaboration with your business partners by providing a customized B2B platform. Your partners can find out about your products on their own, determine availabilities, request quotes or place orders. You can also integrate the store into your business partner's SRM system for automated purchasing.
This reduces the workload on your employees since your customers can check their order status, track orders or access documents such as contracts, invoices or credit memos by themselves in the B2B system.

Are you interested? Just give us a call or send us an e-mail. Your contact Patrick Hey

SAP E-Commerce easily integrates
with your backend systems

If you are already running SAP ERP or SAP CRM as backend systems, you can use SAP E-Commerce as a kind of remote control for your existing data and processes. All data, including customer login data, authorizations, the catalog structure as well as product or availability information is imported directly from your SAP ERP or SAP CRM system. This eliminates the need for cumbersome interface programming and maintenance because these systems communicate with the SAP E-Commerce solution via the standard interfaces provided by SAP.

SAP E-Commerce on the SAP NetWeaver platform

You can also run SAP E-Commerce completely on your existing SAP NetWeaver platform since it features a fully integrated Java development environment. The NetWeaver Development Infrastructure (NWDI) is the central component of the Java development and enables you to enhance and maintain the shop application.
 

SAP E-Commerce for SAP ERP

SAP E-Commerce for SAP ERP is the entry level version of SAP E-Commerce. It offers the following benefits:

• Provides a secure, user-friendly online store
• Fully integrates with your current SAP environment
• Fully integrates with your backend business processes and modules such as SAP PP, SAP FI/CO, etc.
• Ensures consistent inventory management thanks to central data management in SAP
• Allows real-time communication between the shop and the backend system thanks to standard SAP interfaces
• Supports different languages and currencies
• Displays customer-specific prices during the order process (based on the pricing terms stored in SAP)
• Lets you create customer-specific product catalogs
• Lets you sell configurable products with the help of the SAP Internet Pricing & Configurator (IPC)
• Allows you to use the SAP authorization concept

SAP E-Commerce as an enhancement to your SAP CRM system

If you use SAP CRM as a backend system, you can provide your marketing team with many tools that extend the actual scope of the shop. Comprehensive CRM capabilities are the result.

• SAP E-Marketing: Plan marketing campaigns in your CRM system and for special target groups and implement them using SAP E-Commerce. This solution lets you analyze the success of your activities.
• SAP E-Service: Open a service portal for your customers. Allow them to register the products they purchase and find out about solutions to problems.