Process and organization consulting

Maybe you are familiar with this situation: Your company is successful and is growing; you know your strategic goals, yet your operative tasks continue to increase. 90% of your daily routine is determined by customer care, clarifying administrative queries and personnel management in countless meetings and through emails. Often this is a sign that processes and workflows are not efficiently organized. Many companies are strategically aligned to success, but this alone is not enough. Business processes and organizational structure should be designed in such a way that success can be ensured long-term. In addition, suitable communication in the company should ensure that sufficient transparency through relevant processes and organizational structures is available. As the markets and customer requirements keep changing, these pose a continuous challenge for the corporate management.

On the basis of your strategic goals, together with you we develop and implement processes and the corresponding organizational structure that fit in with your goals. Thus, your company is in a position to respond to the changing challenges and improve itself. On the one hand, our process and organization consultancy are based on a classical quality management system approach such as ISO 9001 and the result-oriented EFQM (European Foundation for Quality Management); on the other hand, our management consultancy in Goettingen focuses on the Balanced Scorecard approach, to enable a reliable and long-lasting strategic control of the company.