(Published: 03. March 2010) Sycor successfully recertified as SAP Hosting Partner
On 3 March 2010, SYCOR GmbH in Goettingen, Germany, passed SAP AG's rigorous audit for the fifth
time. As a result, Sycor may display the "SAP Hosting Partner" seal of quality for the next two
years as proof of the company's high standards of quality in the operation of SAP solutions.
Sycor has been audited as a SAP Hosting Partner since 2002 and has consistently proven that it
has the necessary technical infrastructure, know-how and security standards to provide mid-sized
customers optimal, effective and flexible hosting services for the entire SAP business suite.
"ITIL-compliant IT service processes" are always an important point of
focus in these audits. At Sycor, these processes are supported with the Unicenter Service Desk
(USD) by Computer Associates. This user help desk tool ensures that incoming customer requirements
are efficiently recorded and processed during the day-to-day operation of IT systems.
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"ITIL-compliant IT service processes" are always an important point of
focus in these audits. At Sycor, these processes are supported with the Unicenter Service Desk
(USD) by Computer Associates. This user help desk tool ensures that incoming customer requirements
are efficiently recorded and processed during the day-to-day operation of IT systems.
